At 786app, your privacy is treated as a first-class commitment — not an afterthought. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you hold over your own information at all times.
Six core privacy principles guide everything we do with your personal information. These are not vague promises — they are operational standards enforced across every system and team at 786app.
786app only collects the personal data that is genuinely required for account registration, KYC verification, transaction processing, and regulatory compliance. We do not collect data speculatively or beyond what is needed for platform operations.
All personal data stored by 786app is protected using industry-standard encryption at rest and in transit. Our servers apply AES-256 encryption for stored data and TLS 1.3 for all data transmitted between your device and our platform.
786app does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertising networks. Your information is used solely for the purpose of running your 786app account and delivering our services.
As a 786app player, you hold active rights over your personal data at all times — including the right to access, correct, request deletion, and restrict processing of your information. These rights can be exercised at any time via our support team.
Data shared with third parties — such as payment processors like JazzCash and EasyPaisa, or game providers — is strictly limited to what those parties need to deliver their services. All third-party data processors are bound by contractual privacy obligations.
786app does not retain your personal data indefinitely. Retention periods are defined by regulatory requirements (typically 5 years for AML compliance records) and operational necessity. Data that is no longer required is securely deleted or anonymised.
Here is a plain-language breakdown of every category of personal data that 786app may collect from Pakistani players, along with the specific purpose and legal basis for each collection.
| Data Category | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC age verification, AML compliance | Legal obligation / Contract performance |
| Contact Data | Email address, mobile number, city of residence | Account communications, support, promotional notifications (opt-in) | Contract performance / Consent |
| Financial Data | JazzCash/EasyPaisa account, HBL/UBL/Meezan Bank details, transaction history | Deposit and withdrawal processing, fraud prevention | Contract performance / Legal obligation |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform security, fraud detection, responsible gaming monitoring | Legitimate interest |
| Usage Data | Pages visited, games played, bets placed, wagering history | Platform improvement, responsible gaming analysis, bonus eligibility | Legitimate interest / Contract performance |
| Communications Data | Support chat logs, email correspondence, complaint records | Customer service, dispute resolution, quality assurance | Legitimate interest / Legal obligation |
| Verification Documents | Scanned CNIC, selfie photos, utility bills, bank statements | KYC identity verification, enhanced due diligence (EDD) | Legal obligation |
786app recognises and upholds your rights over your personal data. Below are the rights available to every registered player, and how to exercise them.
Request a full copy of all personal data 786app holds about you. We will respond within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held in your 786app account at any time.
Request deletion of your personal data where retention is no longer legally required. Note: AML records must be retained for regulatory periods.
Request that 786app restricts processing of your personal data in specific circumstances, such as while a dispute is under investigation.
Request your personal data in a structured, machine-readable format where technically feasible, enabling you to transfer it to another service.
Object to processing of your personal data where 786app relies on legitimate interest as the legal basis — for example, certain marketing uses.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time with immediate effect.
If you believe 786app has processed your data unlawfully, you have the right to raise a complaint with a competent supervisory authority.
To exercise any of the above rights, contact our Data Privacy team at [email protected] with the subject line "Privacy Rights Request". We will verify your identity before processing any request.
786app ("we", "us", "our", "the Company") is committed to protecting and respecting the privacy of every player who registers and uses our platform at https://786app.bet (the "Platform"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 786app.
786app is Pakistan's premier online sports betting and casino platform, serving players across Karachi, Lahore, Islamabad, Faisalabad, and the rest of Pakistan. In the course of providing our services — including cricket betting, PSL markets, live dealer casino, jackpot slots, and local PKR payment processing — we necessarily collect and process certain personal information about our registered players.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into the overall agreement between you and 786app.
For the purposes of applicable data protection law, 786app is the data controller responsible for your personal data. This means we determine the purposes for which, and the manner in which, your personal data is processed in connection with the Platform and its services.
786app operates under an international gaming license. Questions or requests relating to your personal data under this Privacy Policy should be directed to our Data Privacy team at [email protected] with the subject line "Privacy Rights Request".
786app collects personal data from players through several channels: during account registration, during the KYC verification process, during payment transactions, through automated technical means while you use the Platform, and through your communications with our support team.
The categories of personal data we may collect include:
786app uses cookies and similar tracking technologies on the Platform to ensure proper functionality, enhance your experience, and support security and fraud prevention operations. A cookie is a small text file stored on your device by your web browser when you visit the Platform.
We use the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the Platform.
786app uses the personal data we collect for the following purposes, each of which is underpinned by a lawful basis for processing:
786app does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your personal data with carefully selected third parties only in the following circumstances:
786app handles payment data with additional layers of security and care given its sensitive nature. When you make a deposit or request a withdrawal using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or any other supported payment method, the financial data you provide is processed in accordance with the following principles:
In line with our AML obligations, 786app is required to verify that deposits and withdrawals are made using payment methods registered in your own name. Payments from third-party accounts are not accepted. This requirement forms part of our regulatory compliance programme and protects all players from financial fraud.
786app retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, your personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with your identity. Anonymised aggregate data (such as statistical information about Platform usage) may be retained indefinitely as it no longer constitutes personal data.
786app implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
786app strictly prohibits the use of its Platform by persons under 21 years of age. This age restriction applies to all players regardless of location and is a non-negotiable condition of account registration.
We do not knowingly collect, store, or process personal data from persons under the age of 21. All players are required to confirm their age at registration and to submit valid government-issued identity documentation (such as a CNIC or passport) during the KYC verification process to confirm they meet this age requirement.
If 786app discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete all personal data associated with that account to the extent not required by law to be retained, and void any transactions conducted on the account.
786app may send you promotional communications — including bonus offers, free bet promotions, PSL season specials, and platform feature announcements — by email or SMS, but only where you have explicitly opted in to receiving such communications during account registration or through your account settings.
You may withdraw your consent to receive marketing communications at any time by:
Please allow up to 5 business days for your opt-out request to take effect across all our communication systems. Withdrawing marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent regardless of marketing preferences as they are necessary for account management.
As described in the Player Rights section above, you hold several rights over your personal data held by 786app. To exercise any of these rights, please submit a written request to our Data Privacy team using the contact details in Section 15.
We will respond to all verified privacy rights requests within 30 days of receipt. In complex cases where a full response within 30 days is not possible, we will notify you within the initial 30-day period and provide a revised response timeline of no more than 90 days from the original request date.
To protect the security of player data, 786app will verify your identity before processing any privacy rights request. Verification typically requires confirmation of your registered email address, account username, and one additional piece of identity information. We reserve the right to decline requests that we cannot adequately verify for security reasons.
786app operates under an international gaming license and may process or store your personal data on servers located outside Pakistan. Where your personal data is transferred internationally, 786app ensures that appropriate safeguards are in place to protect your data in accordance with the standards set out in this Privacy Policy.
Safeguards for international transfers include contractual data protection clauses incorporated into agreements with data processors and service providers located in other jurisdictions, ensuring that data transferred outside Pakistan receives a level of protection consistent with applicable data protection principles.
If you would like further information about the specific mechanisms we use when transferring your personal data internationally, please contact our Data Privacy team at [email protected].
786app may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or Platform features. The effective date at the top of this page will be updated whenever a new version of the policy is published.
Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify registered players via email to the address on file at least 14 days before the changes take effect. For non-material clarifications or corrections, the updated policy will be published on this page without prior individual notification.
Your continued use of the 786app Platform after any updated Privacy Policy takes effect constitutes your acceptance of the revised policy. If you do not agree with the changes, you must stop using the Platform and may request account closure in accordance with our Terms & Conditions.
We recommend bookmarking https://786app.bet/privacy-policy and reviewing this page periodically to stay informed about how we protect your personal data.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how 786app has handled your personal data, please contact our Data Privacy team using the details below:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the competent supervisory authority in the jurisdiction in which 786app holds its gaming license, or to seek independent dispute resolution through applicable regulatory channels.
786app takes all privacy complaints seriously. Every complaint received is logged, assigned to a member of our Data Privacy team, and investigated in accordance with our internal complaints handling procedure. We aim to provide a substantive response to all privacy complaints within 14 business days of receipt.
Your personal data is protected by robust encryption, strict access controls, and a team of privacy professionals. Register today and experience Pakistan's most trusted betting platform — cricket, slots, live casino, and more. Must be 21+.